Mortgage agents are involved in the selling and marketing of mortgages on behalf of the banks. This is because the banks themselves have to delegate some of the work due to the stiff completion that they have within their sector. Usually payment of a mortgage agent is calculated as a percentage of the value of transaction.
The agents are naturally regulated to ensure that they comply with the banking and finance laws of the country. This is necessary to ensure that they operate within legal boundaries, and that they can be held responsible for any professional negligence they might subject their clients to.
Their work involves dealing with banks and they promote and advertise bank products which they are licensed to sell. Whatever they do they are expected to give the best and expert advice so that the customers can make informed decisions when it comes to these products they sell.
The main duty of the agent is to make sales through his marketing strategies. He must be well versed with the product that he is marketing; a lot of research is required so that he is able to attract customers. In order to be successful they are suppose to make follow ups with their clients so that the clients can have some interest in the products that are being sold.
As an agent you need to know the current developments in the industry and economy so that you can recommend the best product to a particular client. Thus it becomes a requirement for you to research so that you give the best advice as well as up to date information. In any case the product must be well suited to the client, in terms of specifications, financial and personal needs.
The broker is there to assist in the compilation of required documents. Documents like identities, pay slips, addresses and bank statements need to be submitted with the application forms. It is also his duty to help completing the application forms and taking the role of a legal advisor, thus he needs to explain all the legal issues on the contract as well as any terms and conditions that might not be clear.
Different agents have got different commission structures in place. This is the reason why you need to compare these rates first before you can choose the one you want to work with. You may need to check on their history and how they have been doing in the past so that you can make a good decision. It also important to note that those agents who are expensive offer a unique and specialized service, there are cases where you can get excellent service at very reasonable fees.
It is necessary to be vigilant at all times because mortgage agents can be unethical and dishonest in their dealings and practices. They are known to capitalize on clients ignorance and lack of sufficient knowledge on mortgages.
Always keep in mind that there is always recourse for clients who feel unsatisfied with the conduct of the mortgage agent. You can report them, and also file for damages if it is necessary to do so. As with every activity which is regulated by government, one must always ensure that they are well conversant with their rights.